Warranty Policy
Manufacturer warranties apply to most equipment sold by 509 Automotive. This page explains how warranty coverage works and how to request service.
1. Business information
Warranty support for purchases from 509 AUTOMOTIVE REPAIR & SERVICE, INC. operating as 509 Automotive.
Support email: info@509automotive.net
Address: 1419 E Methow Valley Hwy, Twisp, WA 98856
2. Manufacturer warranty
Most lifts, jacks, and shop equipment include a manufacturer warranty. Coverage period, parts, and labor vary by brand and product line. The warranty terms included with your order or listed on the product page apply.
3. What is typically covered
- Defects in materials or workmanship under normal use.
- Replacement parts or repair as determined by the manufacturer.
- Registration requirements set by the manufacturer, when applicable.
4. What is typically not covered
- Damage from improper installation, misuse, or lack of maintenance.
- Normal wear items such as cables, pads, or consumables unless specified.
- Modifications not approved by the manufacturer.
5. How to file a warranty claim
Contact us at info@509automotive.net with your order number, product model/SKU, serial number (if available), and a description of the issue. Include photos when helpful. We will coordinate with the manufacturer on your behalf.
6. Freight and installation
Warranty service may require return shipment or on-site inspection. Freight costs for warranty returns are handled per manufacturer policy unless otherwise required by law.
7. Extended coverage
Some manufacturers offer extended warranty or service plans. Ask our team before purchase if you need extended coverage for commercial use.